This Privacy Policy describes how American Telephone Innovations ("we," "us," or "our") collects, uses, and shares personal information of users of our site. We are located at 22 Liberty Street, 17th Floor, New York, NY, 10006. We provide telecommunications services, including VoIP solutions, cloud-based phone systems, teleconferencing services, and solutions for call centers.
Information We Collect
We collect the following types of information:
Information You Provide to Us: This includes information you provide when you register for an account, purchase services, contact customer support, or otherwise interact with our online platform. This information may include your name, company name, contact information (such as phone number and address), payment information, and any other information you choose to provide.
Information Collected Automatically: When you access or use our site, we automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
Call Data: As a provider of telecommunications services, we collect data related to the calls made and received through our platform. This may include call logs, call recordings (where permitted by law and with appropriate consent where required), caller ID information, and call duration.
Information from Third Parties: We may receive information about you from third-party sources, such as marketing partners, lead generation services, and data analytics providers.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve Our Services: We use your information to provide, maintain, and improve our services, including processing payments, providing customer support, personalizing your experience, and developing new features.
To Communicate With You: We may use your information to communicate with you about your account, our services, and promotional offers.
To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations, including responding to legal requests and preventing fraud.
To Protect Our Rights: We may use your information to protect our rights and the rights of our users, including enforcing our terms of service and preventing abuse.
For Research and Development: We may use your information for research and development purposes, including analyzing usage patterns and improving our technologies.
Sharing Your Information
We may share your information with the following categories of recipients:
Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, data analytics providers, and customer support providers.
Business Partners: We may share your information with business partners who offer complementary products or services that may be of interest to you.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights or the rights of others.
Affiliates: We may share your information with our affiliates, which are companies that are owned or controlled by us.
In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee the absolute security of your information.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period will depend on the nature of the information and the purpose for which it was collected.
Your Rights
You may have certain rights regarding your personal information, depending on your jurisdiction. These rights may include the right to access, correct, delete, or restrict the processing of your information. You may also have the right to object to the processing of your information or to withdraw your consent.
To exercise your rights, please contact us at the address listed above. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable law.
Children's Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site and will indicate the date of the latest revision. Your continued use of our site after the posting of any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
American Telephone Innovations
22 Liberty Street, 17th Floor
New York, NY, 10006.
This website uses cookies to enhance your experience. By continuing to use this site, you consent to our use of cookies.